Terms of service
Terms & Conditions
Be careful while reading all our Terms & Conditions, as they will be subject to acceptance as per compliance for use of our services.
If you subscribe to our services, it will be understood that you have read all our Terms & Conditions and agreed to them. However, if you do not agree to these Terms & Conditions, you should not subscribe to or use our services.
In these Terms, references to "you" or "the user" mean the end user accessing the website and its contents and using the services offered through the website. "Service Providers" mean independent third-party service providers, and "we," "us," and "our" shall mean HeavenBirds.
Introduction to Heavenbirds
The domain name www.heavenbirds.in is registered in the name of Heavenbirds, an online home furnishing brand incorporated under the laws of India.
You will be subject to the guidelines, terms, and agreements applicable to any services or tools available on the website. These Terms & Conditions constitute a binding agreement between you and us.
The products and services available on the website are an "invitation to offer," and your selection of those products constitutes your "offer," which shall be subject to these Terms & Conditions.
We reserve the right to accept or reject your offer.
We protect your personal information in accordance with our Privacy Policy. While using the website, you are responsible for maintaining the confidentiality of your account credentials, including your password. You are responsible for all activities carried out under your account. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.
If you believe someone else is using your password or account, you must immediately contact us using the contact details provided on our website. If there is any breach of these Terms & Conditions, we may suspend your account without any liability on the part of Heavenbirds.
Pricing
The price of every product is displayed on the website along with its description. Prices are listed in Indian Rupees (INR), and the equivalent value may vary in other currencies.
Payment may be processed before dispatch of your order. In case your order is cancelled, the amount paid will be refunded to your original payment method.
We Reserve the Right to Cancel Your Order
Heavenbirds reserves the right to cancel any order for a valid reason. Situations that may result in cancellation include limitations on available quantities, inaccuracies, pricing errors, or product information errors.
Final and Binding Decision
Any decision made by Heavenbirds regarding the cancellation of an order shall be final and binding. You agree not to dispute such decisions and accept our determination regarding order cancellations.
Credit/Debit Card Details
Please ensure that the debit or credit card details provided by you are accurate and that the card is legally owned by you. We assure you that your payment and card details will never be shared with any unauthorized third party.
Fraud Check
Heavenbirds regularly monitors transactions to prevent fraud and illegal activities in order to maintain business safety and security. If any fraudulent activity is detected, we reserve the right to cancel any past, pending, or future orders. Any eligible refund will be processed back to the original payment method or account provided by you.
Customers may be considered fraudulent if:
- The registered customer does not respond to our verification email.
- The customer fails to provide the required documents for payment verification.
- An invalid email address or contact number is used.
- Promotional vouchers or discount codes are misused.
- The customer refuses to pay for an order.
- The customer returns an incorrect product.
Product Colors
Actual product colors may vary slightly from the images displayed on the website due to lighting conditions, photography, screen settings, or monitor resolution. However, we strive to ensure that the quality and specifications of the product remain accurate.
Modification of Terms & Conditions
Heavenbirds reserves the right to modify these Terms & Conditions at any time without prior notice. You may review the latest version of the Terms & Conditions by visiting www.heavenbirds.in. If you do not agree with any revised Terms & Conditions, you should discontinue using our services.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through www.heavenbirds.in. Our team will be happy to assist you.