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Frequently Asked Questions
Here are the answers to the most common questions we get from our customers.
Our standard delivery time is 5–7 business days from the date of purchase. You’ll receive a tracking link once your order is shipped.
Yes, we provide free delivery on all prepaid orders. Cash on Delivery (COD) may include a small handling fee.
Yes, you can return or exchange the product within 7 days of delivery if it’s unused, unwashed, and in its original packaging.
Simply contact our support team at Email: heavenbirdsindia@gmail.com / 📞 Contact: +91-9256377013 or through the Contact Us page on our website. We’ll guide you through the easy return/exchange process.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We’ll replace it or issue a full refund. 📞 Contact: +91-9256377013 📧 Email:heavenbirdsindia@gmail.com
